We dig deep to better understand you and your audience. What do we want to achieve together? What problems are worth solving? What types of people are we going to be solving them for and where? How does it all add up to your larger business strategy? We collaborate in small, senior teams to make progress smarter and faster.

We use all our insights from user research and discovery to create the best solutions for your product/experience. What are the right features? What are the technical and design limitations? How can we push the limits on what we can do? Rapid prototyping helps us test our hypotheses in front of real users and see if we’re on the right track. As we learn more, we adapt and pivot with new ideas and solutions.

At the end of the prototyping phase, the design is ready for production. Our developers build the experience, working closely with our designers to make sure everything looks, flows, behaves and functions as it should. What’s working? What’s not? We transition a lot of code from being high-fidelity to more production-quality applications.

Your product/experience goes live! We celebrate for like, a day, then we start thinking about ways we can make it even better. Design is a never-ending process of testing and refinement.